CIL 2010 Where Did the Time Go?

Here I am on the last day of #CIL2010 wondering where did the time go?  I’ve managed only one other blog post other than this one, I’ve taken several photos but haven’t finished loading them on my pc let alone editing them and I haven’t even begun to upload them to Flickr or Facebook?  So what the heck have I been doing with all my time?

1.  Commuting.  Getting up at 4;30 or 5:00 so I can hopefully make it there in time for the keynote speakers takes a good chunk out of my day.  Trying to coordinate Marc train and metro schedules so I’m not stuck in VA then figuring out the best time to drive down or back to Northwest Baltimore County has convinced me that I could never work in DC/VA.  3 hours or more to get somewhere, work 8 hours there and then 3 hours back home – how do these people have lives?!

2.  Attending.  Been trying to get in as many sessions in as possible.  For some reason this year it seems like I’ve barely had a time between sessions to pack up my stuff and move to the next session let along blog.  Thankfully I’ve been able to Twitter some of the sessions (wifi has been spotty at best).  Several sessions I was able to Tweet the first speaker but then the wifi craps out so the second or more speakers only got notes taken which I haven’t had time to transfer to this blog.

3.  Networking.  One of the best parts of conferences but somewhat frowned upon by the folks who pay for it , is the networking opportunities that arise.  Be they table-con, lobby-con, exhibit-con, floor-con — all of these are important.  Having a chance to speak the same language with someone in your field, to learn new ideas, to challenge old ones or just simply make a new friend can’t be measured.  Those networks associations can blossom into speaking engagements, contacts, or resources that will help you in your job.  I even stayed late Tuesday night to participate in the T is for Training podcast.  It was a historical episode as it was the longest one we’ve recorded for 90 minutes.

So I’ve been a busy girl just haven’t had a moment to play catch up.  Problem is when I get back to work I’ll have to dive right back into Polaris training – here’s hoping I find a moment here and there to post some more or upload pics.

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Use Me, Abuse Me, Make Me Test Your Web Site

Day 4 of Library Day in the Life project

Not the best day of the week – I woke up at 2am with a nose that suddenly turned into a faucet.  Not a dripping one but one that was on full force.  So not to wake hubby I took my tissue box and myself nose into the computer room.  Blow, blow, wipe, blow, wipe…..went on for about an hour.  I have no idea what caused that.  Finally took some allergy medicine but by then my nose was as red as poor ol’ Rudolph.

Did all the normal morning stuff to get ready and out the door.

Get to the library.  Checked in with Foursquare, yep still the Mayor of Central :)

Unlocked the office door and did my morning routine of swapping out the tapes for Horizon and Authority Works and unforwarding the phone.

Caffeine was a must today.  Went down to the vending machine in the staff lounge (on the hopes they had filled it) only to find they had not.  So over to the expensive vending machines in the lobby.

Back upstairs with 2 Diet Cokes to fortify me I booted up my Ubuntu and Windows machines.  Fired up Tweetdeck, Thunderbird and Firefox on the Ubuntu machine and Horizon on the Windows machines.

Moved a bunch of photos I had taken over to my Dropbox account.  Love me some Dropbox!

Noticed that one staff member had found the new staff Intranet and had registered for an account there.  She had recently left so I deleted her account on the new Intranet which wasn’t really up and working yet.

Decided to tackle my Inbox a bit.  Noticed I had an email that I remember entering as a helpdesk ticket.  It drove me  nuts – I couldn’t find the helpdesk ticket and I didn’t want to delete the email until I knew it was recorded somewhere.  Finally figured out that I hadn’t use the subject line I thought I had – deleted email (along with a bunch of others).  I tend to use my Inbox as my to-do list.

Sent two emails to OverDrive support regarding two helpdesk tickets that had been assigned to me.  I still find this such bad customer service – customer has problem – has to fill out form on OverDrive site – which then gets sent to someone here in MD – then they forward onto us – then staff here enter into helpdesk – I then get it assigned to me – I contact OverDrive – they write back – I write customer – usually problem is solved.  But the path it takes and the time it takes is just so wasteful.  I must admit their support team is pretty helpful but still this path is not the best way to serve our customers.

Logged into my blog and wrote post for yesterday’s fun filled day.

Our network admin came and showed me one of our old colleague’s, Mike Ricksecker, latest endeavor – Ghosts of Maryland.   He was so sweet – he named each of the IT members in his acknowledgement section.  Gotta buy me a copy and visit all the cool sites he documented.

Sadly removed my old boss’ photo from our Intranet and put it in the “Gone but Not Forgotten” section of our gallery.

Edited more of the photos I had taken with Julian in regards to the scan feature on the copiers.

Took a call from our PR dept. regarding a change on the web site.  Made the necessary change.  While on the phone we also established that I would be listed as the donor of my services so I would actually appear as a donor on the web site. I’m being auctioned off (silently at our fundraiser Evening in the Stacks) as a social web/Intranet consultant.  Hope someone takes me up on the offer and raises money for the library.

Our ILL dept. submitted a helpdesk ticket regarding an system error when trying to print the pick list in Marina.  Did a little digging and called Enoch Pratt since they are the first point of contact.

Ah the first usability test of the day – drove to our East Columbia branch.  Went very well.

Quickly grabbed some lunch.

Then downstairs to Customer Service for the second test of the day.  Again good feedback.

Came back upstairs and made a few tweaks to the new Intranet.

Then we drove over to our Miller branch for the third test of the day.  She was a ringer – got everything right off the bat and quick too!

Came back to Central.  Responded to a customer via email about their OverDrive problem.

Called Pratt again and got some more information about the problem with printing and ILL.  They will have to contact SirsiDynix.

Linked new blogger to the Contributors page on our blog, Highly Recommended.

Answered a staff member’s question about screen savers.

Started to make some changes to the MAILL (Maryland InterLibrary Loan) web site.

Played telephone tag with our HR dept. all day – tried one more time, she is now it.  (every time she called me I was on the phone – every time I called her she had stepped out of her office – maybe tomorrow?)

Home to crash – I NEED SLEEP!

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What a Weird Strange Trip It’s Been

The brain child of Bobbi Newman (aka LibrarianbyDay) is going on again this week.  Library workers all over the world are recording their days so people can understand all the different duties we do.  So let the fun begin with round 4 of Library Day in the Life (via blogs, Twitter, Flickr and other social web sites).

Monday January 25, 2010

My day started way too early for my taste.  Maryland was under a flood warning due to heavy rains during the night.  Since our basement tends to flood when we have flash floods (ground water levels rise too quickly and spill into our laundry room) I was waking up every hour and checking the water levels.  So my day actually started around 3am – considering I didn’t go to sleep until 12 midnight this didn’t bode well.  Luckily we didn’t have any flooding problems and I didn’t have to turn on the sump pump.

Crawled back to bed around 4:30 only to have the alarm go off at 5am and then the patter of 8 legs and 2 wet noses assured me that I wasn’t going to snooze the morning away.

Went downstairs and let the 8 legs out (Lab mix and an English Springer Spaniel).  This was a bit funny to watch as the Lab mix hates to get wet (sure she’s a Lab??) and the wind didn’t go over with her either.  She basically did her business real quick and came back to stand right next to the door.  Had to hunt down her sister who doesn’t mind getting wet but hates the wind.  Had to force her outside and she wouldn’t go unless “big doggie” was out there too.

Turned on my Wii to weigh myself and found I had lost 3.3 lbs for a total of 10.2 lbs in 3 weeks!  So I immediately ran upstairs to my computer to log into Weight Watchers and record my progress.  Happy to know my indulgent night out on Friday hadn’t hurt me as much as I thought it would.

Let very sad-looking dogs back in.  Went downstairs to check the water levels again.  We dodged a bullet this time!

Upstairs to shower, dry and set hair in curlers (thinking that it will be pointless with all the rain and wind but what the heck).

Back down to feed dogs, watch morning local news WBAL-TV, and fix breakfast.

After several attempts of trying get hubby out the door (he forgot his cell phone and couldn’t find it) finally saw him off.

Upstairs to do hair, makeup, brush teeth and get dressed.  Away we go – took back roads which was littered with debris from trees because of the high wind gusts.

Reach the library parking lot at 7:25 am and checked in as Mayor of Howard County Library Central on Foursquare.

Unlocked the elevator, rode up to unlock office door.

I had morning duties which included  putting in the cleaning tapes and swapping out the backup tapes on 2 servers, unforwarding the helpline phone (goes to one of IT’s cell phones for nights and weekends – we answer it in person during the day).  Fired up my 2 machines (running Ubuntu and Windows).

In desperate need of caffeine but with only a $5 bill I went downstairs to see if the only two other people in the building had change so I could get a Diet Coke.  Alas no luck so back up one flight to get ice from the ice maker and Diet Ginger Ale :(

Back at my desk I log into Tweetdeck, work email via Thunderbird, Gmail and open Firefox which loads Staff Intranet, iGoogle and Meebo.com.  Check the IT helpdesk to see if there were any tickets over the weekend that needed to be assigned.

On to the rest of the morning duties which include checking Day End in Horizon, checking servers remotely to make sure backups had completed, making sure that notices from Unique and AquaBrowser arrived.

Tweeted a reminder to participate in Library Day in the Life round 4.

Started working on the bounceback emails.   A lot from the weekend so Mondays always takes a while.  Have to remove email account from Horizon record, put a block on their account asking for new email address and forward any hold notifications to our ILL dept. so they can force a printed notice which would then be mailed to the customer.

Then the bittersweet part of the day really began.  Previous Friday my boss let us know that she had resigned her position at Howard County Library and would be working for PTFS.  She was asked to come in Monday for an exit interview.  Her kids wanted to stop by and visit one last time with us all.  Nice to get my Hannah and Darren hugs.  I am happy for her as I know this new job will use her skill set better than her old one but it was still a shock to think of her not being here.  I feel like I lost a boss and a friend.

Reviewed my RSS feeds but found nothing earth shattering for the day or maybe the weird mood and lack of sleep just made me feel blah towards things going on in the world.

Ran to the bank across the street to get money for our lunch – we took our now ex-boss out to lunch to wish her farewell and good luck.  Food was great but our mood in general was just dismal – guess it matched the weather.  While eating lunch we laughed some (seemed when the sun poked its head out) and were contemplative about what this all meant for those left (seemed to happen when the skies clouded up again).

Back to work.  Worked on an open helpdesk ticket that was assigned to me (removing my boss from email aliases) not my favorite helpdesk ticket to work on.  Then assigned another ticket that came in to the appropriate IT staff person.

Updated the IT blog on our staff Intranet which the latest entry was my boss’s resignation (she asked that I change some wording for her).

HR came over to speak with each of us.  Just wanted to know how we were doing and to let us know that things would be okay.

Hugged our now former boss goodbye.

After the password to her email address was changed, I went about moving over shared emails to my account (that I needed) and moving a shared folder she had created to the Admin account so that all of IT could link to these shared files again.

I left to go home with a heavy heart.  I’ll find out tomorrow what the plan is for my department during the time of transition.

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What Constitutes a Blog Post?

Twice today I’ve retweeted something I felt was worthy of letting my followers know.  Both times the links in the retweet went to someone’s blog post that was pretty much nothing other than a link to the original article or blog post.  Being the devil that I am and because I want the original author to get credit, I retweeted but changed the link so it went to the ORIGINAL article/post.

This got me thinking – what constitutes a blog post?  I mean with sites like Twitter, Facebook, Digg, Diigo, Delicious, and apps like ShareThis is it necessary (or even right) to create a blog post that only links to the original article with little to no content added by you?  Are we really using blogs in the right manner if posts become a version of the aforementioned sites?

Curious, what constitutes a blog post for you?

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Before There Was Twitter…

…we had blogs, email or word of mouth.  None of these things have gone away it’s just that Twitter has taken the forefront when it comes to expressing our feelings about how presenters.   After reading Tom Whitby’s blog post about the effect Twitter has on presentations I was struck by the concern he had over Twittering during presentations.  I’m not condoning people being rude but some presenters really shouldn’t present.  Just because you may be an expert in your knowledge about ___ does not mean you are a good speaker.  But more to the point, those of us who have attended conferences have always had a way to express their feelings about a presenter – word of mouth.   Walk down the crowded hallway, stand in the lunch line or attend lobby-con after a particularly bad (or good)  speaker and you know what I mean.  Then in the last 10-15 years we added things like web-based email and more recently blogs.

Now grant it not everyone hears what say or reads what you have to written but the same goes for Twitter – not everyone is reading your Tweets.   I have been on the giving and receiving end of Twitter during presentations.  I presented with 2 co-presenters and it was great when you weren’t speaking to read what was being said about our presentation while it was still going on.  I’ve Tweeted while others have presented more as a way to take notes for myself (as I find live blogging a bit hard but twittering comes naturally to me).   I’ve read other people’s Tweets from conferences that are states away and I’ve found them helpful.

Okay, I must know all the kind, helpful people in the world and none of the nasty ones.  I’m sure that is true.  But I think we are all being a bit naive if we think our presentations are perfect and no one is out there saying anything negative about us (they are you just aren’t hearing it).  Maybe we need to hear it?  Should they be so mean spirited?  No.  Can we learn from it?  Well, maybe we can.  Depending on the comments being made you might be able to adjust your style.  Depending on the comments being made you may just have to consider the source and ignore it (just as you would if you walked down a crowded hall at a conference and overheard a nasty comment).  Maybe it’s a perfect opportunity to contact that person who tweeted and see just what they would have done differently.  You never know, it might actually turn into a productive conversation.  Maybe having to worry just a little about what is being said on Twitter isn’t such a bad thing – maybe it will raise the bar.

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What I Meant To Say

Image representing Twitter as depicted in Crun...
Image via CrunchBase

Why is it that you always think of the perfect thing to say after the fact?  Last night was no exception.  I taught an overview of Twitter and all the good things came to me after the class had left.  I’m left feeling as if I let them down by not passing along this info.  I had so much in my head, so much I had planned to show and talk about but somehow there is never enough time.

So here is a list of things I hope I pointed out but in case I didn’t:

  • Your follower/following ratio – this ratio should not be horribly lopsided.  5 followers but following 500 isn’t good.  More than likely that person is just in it for the numbers (so folks just want to have the most followers but aren’t really using Twitter correctly).
  • Before you follow – view their profile.  Is their bio filled out?  Who are they following?  What is their follower/following ratio?  Read some of their tweets, all of them help you to decide is this person really someone I want to follow.
  • Twitter vs. Facebook – Twitter is more informational.  Facebook is more fun.  Each has it’s place and they can connect (have Twitter update your status on Facebook) but I don’t get the same level of information on Facebook as I do on Twitter.
  • To understand Twitter you need to use Twitter.  Not that the concept is so hard to grasp just that it can have so many applications depending on what you want from it.
  • I did say this but feel I should elaborate – Twitter is what you get out of it.  I use it to stay on top of trends (professionally or just what’s going on in the world), I use it to stay informed (following BBCnews, BreakingNews, NyTimes as well as several experts in the social media arena), I use it to connect to others in my profession, I use it for note taking (I’ve live blogged a photography class I attend at the library just using Twitter.  Because I hashtagged my Tweets I was able to go back later and put all my notes into a cohesive blog post).
  • Use Twitter for what you want but be real.  If you want to connect with other like minded folks, Twitter is great for that.  If you want to promote your business, non-profit, favorite charity, etc. it is also great for that.  Just beware.  Don’t be an institution.  People want to follow real people no matter whether is it a Mom who is looking to connect to other stay at home Moms or it is a Fortune 500 company trying to connect with their customers.  Let your personality shine through on your tweets.  Don’t be stuffy.  Also don’t make it all about you – engage a conversation with your customers.  Make yourself approachable.  Twitter is just another doorway into your business – good customer service extends to the web as well.
  • Protecting your tweets isn’t always a good thing.  If you are out on the social web the point is to share.  I understand about wanting to be in control of what you share with others.  Protecting your tweets just puts another layer between you and the people/customers who may want to follow you.  This also keeps your tweets out of searches.  So if I search for dog grooming and your are a dog groomer with protected tweets I’m not going to see you and you may miss an opportunity for business.  What are you protecting?  Think twice before you protect your tweets.
  • Be patient.  Give it a try.  Twitter wasn’t built in a day.  You need to try it on, take it out for a test drive, kick the tires a little bit before you decide.  The social web has a web site for everyone – Twitter maybe for you or it may not.  But at least give it a try.
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Can you Digg It?

Digg
Image via Wikipedia

…I knew that you could, yes, yes, yes.   (gotta love Billy Crystal)

Decided I’m going to post at least once a month a link to my  recent activity on Digg.  Hope you might find something interesting there as well.

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Blog Day Afternoon – Day 4

Little did I know when I came into work today it was going to turn into the day of blogs.

Day 4

It’s Thursday so I don’t have morning duties or bouncedback emails today.  After putting my stuff away I turned on my Ubuntu and Windows machines.  Checked my voice mail (was one regarding the email and spam settings that we had posted on the staff Intranet).

Moon Landing
Walked out into the public area after getting ice for my green tea and replenished my display celebrating the 40th anniversary of the moon landing.  Some folks might consider it wrong but I mixed adult non-fiction books with the children’s non-fiction.  Bottom shelf of the wedding cake was all children’s titles – they have actually been the hot items even though this display is upstairs in the adult non-fiction area.  My reason for adding the children’s titles to the display is often Mom or Dad have a little one in tow when they are upstairs, so why not have something for them on the same display.

Went back downstairs to Customer Service (the department formally known as Circulation) and picked up my reserves (several books on photography and a CD for hubby).  Back upstairs to my desk.

Opened Twirl and replied to a Tweet.  Checked both work and Gmail accounts.  Since revamping our Staff Intranet has been on my mind I logged into the backend of Joomla and made a few tweaks (from suggestions that staff have provided).  Then I moved over to the front end and checked to see if there were any helpdesk tickets to assign (yep a few but not many).

Emailed the Central Asst. Branch Manager regarding a tweak I made on the Staff Intranet.  It related to items she posted – combined her web guides from Enoch Pratt/SLRC into one location.

Closed a helpdesk ticket regarding a new staff member who had forgotten his email password – changed password back to default and it will prompt him to change it again.

Sent an email to all the branch managers asking them to clean up (unpublish and delete if possible).  In hopes that we can clean up lots of content that won’t need to be brought over to the new Intranet.

Now the start of the blog day —

Tweaked our main blog, Highly Recommended per the phone conversation I had with the editor on Day 2.   Moved the login on the front end to a less conspicuous location on the blog navigation area.  Then I added a new blogger to the list of contributors per the editor’s email

Wrote my blog entry for Day 3.  Sent an email to the blogger of Highly Recommended about the tweaks I had made so they are kept in the loop.

Answered the helpdesk phone line – question about accessing our Intranet remotely (from a new grandmother visiting her daughter and grandson in NC).

Then I began the afternoon of updating all our blogs which uses WordPress.  Luckily 3 of the blogs were not that old so I could just click on Update under Tools.  Open Source, This Is Your Life and Customer Service all upgraded with no problems.  I then had to upgrade Teacher Notes the hard way.  WHOO HOO, it went pretty smoothly and I didn’t mess anything up.  Okay 4 out of 6 went okay so I must be doing something right.

Call from Public Relations department asking for help with posting an article to our Choose Civility site which uses Joomla.  Walked him through a few things and corrected code that seemed to make the one video disappear even though we weren’t adding anything anywhere near the video on that page.

Got a lovely surprise, former employee Aileen Trout came in for a quick visit.  Aileen left us many years ago and moved back to her place of birth, Hawaii.  She hasn’t aged at all – I’m convinced living on the islands there is like the fountain of youth.  After that I checked the helpdesk tickets and assigned 2 to fellow IT staff.  Answered the helpdesk phone line – fellow IT staff member needed help with the printer settings for Horizon.

Consulted with our web programmer about navigation and design for our new Intranet.  We looked at Google Analytics to get a feel of what people used the most on our Intranet (that combined with actual feedback from staff should help).

Consulted with fellow IT staff member about helpdesk ticket regarding a broken link in Aquabrowser (the information page in AB had never been updated to reflect the RSS feed page on our new web site which went live over a year ago – GULP!).  Need a better way to keep track of all our links out there.

LUNCH!! finally

Assigned another helpdesk ticket.  Got a call from the editor of our Highly Recommended blog about linking a contributor’s name.

Guess my confidence from earlier was a bit premature.  I updated our TeenZine (which isn’t a true blog but does use WordPress).  This time things did not go well. Not sure if I missed some files in the update or what.  Was seeing strange results even though I did get the right messages during the upgrade process.  Cleared cache and refreshed browser and still had odd displays.  Asked web programmer for help – he watched me do the upgrade for the 4th time – something about him standing there must have done the trick.  But even he saw the odd display and seems like things took several minutes to display correctly.  It’s all good in the end.

Called the Information Services Supervisor regarding the voice mail she had left me that morning – left her a voice mail.

Emailed username/password for our Staff Intranet to staff member so they could add content.

Assigned to myself and closed helpdesk ticket regarding an email from a customer letting us know that the wording on one of our PACs screen savers was wrong.  We had already fixed this so I contacted the customer via email thanking her for catching this and letting her know we fixed it.

Cleaned up a bounce of AOL accounts that had marked us as spam.  Trying to get the message out there that when you sign up for a library card and give us your email account you will receive notices via email.  Do not mark us as a spammer – you agreed to receive notices from us.  Some reason the AOL users don’t remember this more than any other email user.

Went ahead and updated our last blog (our main one and the one that I was most scared about) to the latest version of WordPress.  It was my biggest worry but things went smoothly.  WHEW!

Past time for me to go home.  Off to get my son, walk dogs, take some photos, fix dinner and possibly get a little Lost season 2 watching done.

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A Day in the Life – Take Two

day in the life: and the colored girls sang do...
Image by emdot via Flickr

The 2nd Annual Library Day in the Life started today. Same rules apply – “whether you are a librarian or library worker of any kind, help us share and learn about the joys and challenges of working in a library.” So after a full day of work, walking of the dogs, mowing part of our 2 acres, fixing dinner and cleaning up I finally sat down to watch “The Hunting Party” episode of  season two of Lost while I put my notes into a blog post.

Monday July 27, 2009

Got to work just before 7:30 am to find that I wasn’t the only early bird this morning.  Julian Clark (who is also participating in this via Twitter – @julian2) was in before me and already hard at work.

  • Swapped out the backup tapes and exchanged last week’s set for the new set for both the Horizon and the Authority Works servers.
  • Put a new sheet up for the server room temperature sheet (librarian in charge has to record the temp once a day to ensure the servers stay cool)
  • Unforward the helpdesk phone line (gets forward after hours to one of IT’s cell phones)
  • Performed the morning duties for Monday
  • Headed to Staff Lounge to get a mug full of ice for my homemade green tea with lime
  • Settled into my desk – logged into both my Ubuntu and Windows machines
  • Checked voice mail – one call from the Head of Collection Services in response to a question about what we do when titles are no longer available from OverDrive
  • Checked email (both work and Gmail)
  • Checked to see if there any pending helpdesk tickets to assign (luckily there were none)
  • Using Twirl I Twittered about Library Day in the Life (smiled when armylibrarian retweeted my tweet about Library Day in the Life)
  • Sent email (per Central Library Manager’s request) to rest of the Howard County Library signage committee about the cool picture I found of Seattle Public Library’s call no. floor mats
  • Checked Flickr, Facebook and Twitter and rss feeds (social|median and RWW)
  • Dugg a couple of worthy articles
  • Updated Online Request a title for your bookclub form on library’s web site
  • Reviewed Si fStaff Intranet) for submissions that may need to be published  and cleaned up expired announcements
  • Went to our Miller Branch to take the last Library101 photos
  • Got back to Central Library about 15 minutes after we had opened (due to budget restrictions we are now opening at 10 am instead of 9 am) and got one of the few remaining parking spaces (we are loved!)
  • Worked on email bouncebacks notices (always a lot after the weekend) – remove the address from customer’s account, put block on the account asking for an updated email address
  • Responded to email from the Executive Director and CEO about how to get an important presentation to the architects before the 1pm meeting
  • Took call from librarian at the main information desk – problem with receipt printer and trapping hold – conflict between the printer and keyboard
  • Just got back to desk when the fiction desk called with a problem – not sure what happened as they said they couldn’t trap hold but when I was there had no problem (didn’t hear anything more from them about this issue)
  • Queued up several Tweets for the library’s official Twitter account – @HoCo_Library
  • Email to head of collection services about removing titles from catalog that aren’t part of Overdrive anymore.
  • Closed 2 helpdesk tickets regarding customer question and error message with OverDrive – one could have been found by looking through the help section
  • Finally some lunch and my guilty pleasure of playing Bejeweled Blitz on Faceboo
  • Answered IM question from librarian about OpenOffice and adding page numbers.   Found answer by Googling – gee, why didn’t the librarian do that?
  • Wrote another Tweet for the library’s official account
  • Edited and uploaded images I took at Miller Branch for Library101 video project
  • Wrote post for Open Source blog – waiting review
  • Sent email to staff that had pictures taken for library101 w/link to Flickr
  • Resized library101 images and uploaded to facebook
  • Updated email alias and closed helpdesk ticket – didn’t need to update – realized I forgot to update the mailing list (not just the group in Deksnow)
  • Worked on some AOL bounced backs – people forget that they sign up for email notices from the library then they mark us as spam
  • Closed another helpdesk ticket about OverDrive – seems like the problems come in batches
  • Fixed email mailing list so all names display on staff intranet
  • Investigated how we managed to have Maryland spelled incorrectly on one of our PAC screensavers for the last couple of yrs.
  • Surfing web sites to get ideas for navigation for our new staff intranet – using stumbleupon

After 3:30 pm so it’s time to go home.  WHEW, what a day.

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What I Learned From Michael Jackson’s Death

[ أنا تــراني حزامـــــك ساعة الشـده ♥ ]
Image by [ Zenat El3ain ]™ via Flickr

I hate to jump on the band wagon.  I’m not just posting this to see my blog stats rise all based on the demise of a celebrity.  I guess this is my Friday rant/vent session.  But it is also a reminder of what I learned today.

First of all, my condolances go out to both Farrah Fawcett and Michael Jackson’s family and friends.  Losing someone you care about is never easy whether it’s anticipated or not.   I can’t imagine how it must feel.   What should be a private moment to mourn you loss being scrutinized and put under media/public attention.

The media frustrates me with the way they run everything into the ground.  These people haven’t even been dead 24 hours.  In Farrah’s case we know what caused her death but in Michael’s case they are just speculating.  Until  all the reports are in no one in the media can say anything with surety.  MOVE ON there is other news to be covered, I don’t need to hear the same 5 sentences repeated a myriad of different ways.  I trust that you will give me the news when you have confirmation – in the meantime report something else instead of rehashing speculations.  But the most frustrating part is those who are not in the know, who are not even privy to the sources the media has trying to comment, judge or even condemn someone.

From what information we have most would hazard a guess that Michael Jackson didn’t have the best of childhoods.  I don’t know how the pressure to perform coupled with the every glaring spotlight would have effected you but I am not that strong.  Yes, some people have had hard lives and are able to move on or even go on to really become an inspiration.  But you know what, some people just aren’t that strong.  Some people don’t have the support system or tools in life to get over their issues.  Does that make them any less worthy of our sympathy?  I for one am not going to sit in judgment of them for not being able to overcome.  You know it’s not my job.  I was raised to believe that job feel to someone else and I wasn’t suppose to try and do his job.

However, all of this crazy professional media (and real people via Twitter, Facebook, blogs, Friendfeed and other social media) attention has taught me a reminder.  The next time I see something and start to pass judgement on it, I will think Michael Jackson.  It will be my personal reminder to myself that it is not my place to pass judgement on someone.  I have not walked in their shoes, I have not experienced their life in any way, shape or form, I am not them.  I believe that the universe teaches us lessons for a reason – guess I needed to be reminded of this lesson.  We could all learn from Michael Jackson’s death.  I’m just sorry it took him dying to remind me of my place.

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