Have Passport, Will Travel

passportAnd now from the “If only this had happened just a bit sooner” file….

MPOW will officially become a Passport Office on Monday August 10th.  Ribbon cutting ceremony to celebrate will take place at our East Columbia Branch at 11:00 am that Monday.

Oh, how I wish either my trip to Spain had been a bit later this year or that the Passport Office had been ready a bit earlier.  Having to take the MARC train and Metro to the Regional Passport Office in Washington D.C. was not fun.  I had to go there once myself and my husband went the next day for me to actually pickup the passport (name change and it had expired).

The residents of Columbia, Howard County and Central Maryland don’t know how lucky they are.  They won’t have to fight commuter traffic to go to D.C. or stand in line at the post office bored out of their mind.  Instead if they do have to wait they have the whole library at their disposal to keep them occupied – books galore, plenty of computers with access to the Internet, periodicals, newspapers, books on CD, Playaways and lots more.

This is just another in a great line of services that we offer our community.  Makes me proud.

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National Library Week

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Many libraries across our country are celebrating National Library Week.   Some are asking the public to let them know what the library means to them others are acknowledging the hard working staff that serve the customers day in and day out.  I tried to think of a way to celebrate my library this week.  So I decided to try and capture moments each day of the library I work in.

Tuesday of this week was also National Library Workers Day.   I was pleased to see so many of my co-workers get nominated as Stars.  Congratulations to all our stars at Howard County Library and libraries everywhere.  We are truly important members of each community.

Teresa from a public library in Columbia, MD, is a Star because Teresa answers each customer question thoroughly, professionally and kindly. Her dedication and energy are legendary. To me, she is the stellar member of the staff. Thanks to Mary for this nomination.

Anne from Howard County Library library in Columbia, MD, is a Star because she is always “doing.” Whether it’s helping a child find the right Princess book, or creating a craft for a special event…whether it’s leading a kindergarten class on a tour of the library, or teaching kids about butterflies in the library’s garden … whether it’s helping out a co-worker by taking an extra shift or learning Spanish on her own time…. Anne is active, interested and always has the community’s best interests at heart. Her co-workers are happy to work with such a STAR! Thanks to Anonymous for this nomination.

April from Howard County Library library in Ellicott City, MD, is a Star because so often it’s the squeaky wheel who gets the attention, while the very competent, but quiet staff person goes unnoticed. April falls into the 2nd category. She’s a creative, hard-working, team player with an enviable work ethic who adds a great deal to our overall excellence – and she does her job with never a complaint! I just want to use this forum to THANK April for all that she does! Thanks to Fritzi for this nomination.

Amy from a public library in Columbia, MD, is a Star because She is a visionary in leading us into the next generation of technology by using Open Source Software on public as well as staff computers. Thanks to Donna for this nomination.

John from a public library in Columbia, MD, is a Star because he works extremely hard to efficiently and quickly help keep the circulation department running smoothly in our library system’s largest branch. He never shies away from doing hard work and often goes beyond the call of duty to help patrons find exactly what they want. Every branch could benefit from having one of him around! Thanks to Jessica for this nomination.

Harryet from a public library in Columbia, MD, is a Star because She makes every single one of her coworkers feel appreciated, wanted, and cared about, including hourly student workers! She goes FAR beyond the call of duty to include everybody, make everybody (workers and patrons, alike) feel at home, and improve the work environment during tough times. She is truly a star! Thanks to Anonymous for this nomination.

Cynthia from a public library in Ellicott City, MD is a Star because Cynthia is my colleague. She is the nicest person in our branch library. She provides wonderful customer service to customers as well as creates helpful and friendly environments for colleagues. Very responsible and Calm in dealing with difficult situations. Especially her work ethic and noble personality is something every librarian wants to learn from. Thanks to Young-Ju for this nomination.

Maryann from a public library in Columbia, MD is a Star because Maryann gives her all as a Customer Service Specialist and is a supportive and energetic co-worker. Thanks to Loretta for this nomination.

Suki from a public library in Columbia, MD is a Star because Suki takes great pride in her library branch and treats all customers and staff as old friends. She has a particular challenge with unruly children in her branch after school hours, but handles the pressure with imagination, grace and patience. Thanks to Jacquelynn for this nomination.

Suki from a public library in Columbia, MD is a Star because Suki was a ‘newbie’ and non-librarian who truly stepped up to her managerial plate. Every day she has proven that she has, not only incredible ‘game’, but a love of books that makes her a star. Thanks to Anonymous for this nomination.

Amy from a public library in Columbia, MD, is a Star because Amy’s unwavering passion when it comes to libraries, technology and especially open source is something to behold. Her focus is how to make the experience for our customers better, easier, more enjoyable. She manages a team of 8 by allowing them to shine in their specific areas. Amy not only talks the talk, she walks the walk. Amy received a staff achievement award for all that she has done with open source (and how it has provided better service for our customers while saving the library lots of money). Thanks to Beth for this nomination.

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