A Day in the Life – Take Two

day in the life: and the colored girls sang do...
Image by emdot via Flickr

The 2nd Annual Library Day in the Life started today. Same rules apply – “whether you are a librarian or library worker of any kind, help us share and learn about the joys and challenges of working in a library.” So after a full day of work, walking of the dogs, mowing part of our 2 acres, fixing dinner and cleaning up I finally sat down to watch “The Hunting Party” episode of  season two of Lost while I put my notes into a blog post.

Monday July 27, 2009

Got to work just before 7:30 am to find that I wasn’t the only early bird this morning.  Julian Clark (who is also participating in this via Twitter – @julian2) was in before me and already hard at work.

  • Swapped out the backup tapes and exchanged last week’s set for the new set for both the Horizon and the Authority Works servers.
  • Put a new sheet up for the server room temperature sheet (librarian in charge has to record the temp once a day to ensure the servers stay cool)
  • Unforward the helpdesk phone line (gets forward after hours to one of IT’s cell phones)
  • Performed the morning duties for Monday
  • Headed to Staff Lounge to get a mug full of ice for my homemade green tea with lime
  • Settled into my desk – logged into both my Ubuntu and Windows machines
  • Checked voice mail – one call from the Head of Collection Services in response to a question about what we do when titles are no longer available from OverDrive
  • Checked email (both work and Gmail)
  • Checked to see if there any pending helpdesk tickets to assign (luckily there were none)
  • Using Twirl I Twittered about Library Day in the Life (smiled when armylibrarian retweeted my tweet about Library Day in the Life)
  • Sent email (per Central Library Manager’s request) to rest of the Howard County Library signage committee about the cool picture I found of Seattle Public Library’s call no. floor mats
  • Checked Flickr, Facebook and Twitter and rss feeds (social|median and RWW)
  • Dugg a couple of worthy articles
  • Updated Online Request a title for your bookclub form on library’s web site
  • Reviewed Si fStaff Intranet) for submissions that may need to be published  and cleaned up expired announcements
  • Went to our Miller Branch to take the last Library101 photos
  • Got back to Central Library about 15 minutes after we had opened (due to budget restrictions we are now opening at 10 am instead of 9 am) and got one of the few remaining parking spaces (we are loved!)
  • Worked on email bouncebacks notices (always a lot after the weekend) – remove the address from customer’s account, put block on the account asking for an updated email address
  • Responded to email from the Executive Director and CEO about how to get an important presentation to the architects before the 1pm meeting
  • Took call from librarian at the main information desk – problem with receipt printer and trapping hold – conflict between the printer and keyboard
  • Just got back to desk when the fiction desk called with a problem – not sure what happened as they said they couldn’t trap hold but when I was there had no problem (didn’t hear anything more from them about this issue)
  • Queued up several Tweets for the library’s official Twitter account – @HoCo_Library
  • Email to head of collection services about removing titles from catalog that aren’t part of Overdrive anymore.
  • Closed 2 helpdesk tickets regarding customer question and error message with OverDrive – one could have been found by looking through the help section
  • Finally some lunch and my guilty pleasure of playing Bejeweled Blitz on Faceboo
  • Answered IM question from librarian about OpenOffice and adding page numbers.   Found answer by Googling – gee, why didn’t the librarian do that?
  • Wrote another Tweet for the library’s official account
  • Edited and uploaded images I took at Miller Branch for Library101 video project
  • Wrote post for Open Source blog – waiting review
  • Sent email to staff that had pictures taken for library101 w/link to Flickr
  • Resized library101 images and uploaded to facebook
  • Updated email alias and closed helpdesk ticket – didn’t need to update – realized I forgot to update the mailing list (not just the group in Deksnow)
  • Worked on some AOL bounced backs – people forget that they sign up for email notices from the library then they mark us as spam
  • Closed another helpdesk ticket about OverDrive – seems like the problems come in batches
  • Fixed email mailing list so all names display on staff intranet
  • Investigated how we managed to have Maryland spelled incorrectly on one of our PAC screensavers for the last couple of yrs.
  • Surfing web sites to get ideas for navigation for our new staff intranet – using stumbleupon

After 3:30 pm so it’s time to go home.  WHEW, what a day.

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